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Privacy Policy

Privacy Policy for Sales Mitra

Effective Date: May 23, 2024

Introduction

Welcome to the Sales Mitra. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our app, including location data and camera usage.

Information We Collect

1. Personal Information

  • User Information: When you register or use the app, we may collect personal details such as your name, email address, phone number, and employment details.

  • Customer Data: Information related to loan applications, including customer names, contact information, financial details, and other relevant data provided by you.

2. Device Information

  • Device Data: Information about your device, including device type, operating system, unique device identifiers, and mobile network information.

  • Log Data: We collect log information such as your IP address, app usage data, access times, and pages viewed.

3. Location Data

  • Location Information: We may collect precise location data from your device to track your movements as part of your job responsibilities. This helps in verifying visits to customer locations and optimizing your route for efficiency.

4. Camera Usage

  • Camera Data: We use your device’s camera to capture necessary documents and images required for loan processing and verification purposes. These images are securely stored and used only for the intended purposes.

How We Use Your Information

  • To Provide Services: We use the collected data to operate, maintain, and improve our app, including processing loan applications, managing customer information, and verifying your location.

  • To Communicate: We may use your information to send you updates, notifications, and respond to your inquiries.

  • To Improve Our Services: We analyze usage patterns to enhance the app’s functionality and user experience.

  • For Security: To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities.

  • Location-Based Services: To verify your location for visit confirmations, route optimization, and ensuring you are within designated areas.

Sharing Your Information

  • With Your Consent: We may share information with third parties if you have given us your consent to do so.

  • Service Providers: We may share your data with third-party vendors and service providers who perform services on our behalf, such as data storage, payment processing, customer support, and location tracking services.

  • Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or in response to a government request.

Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

  • Account Information: You can update or correct your account information at any time by accessing your account settings within the app.

  • Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

  • Location Services: You can disable location tracking via your device settings, but this may affect the functionality of the app.

  • Camera Access: You can manage camera permissions through your device settings, but disabling camera access may limit certain features of the app.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy within the app and updating the effective date.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: info@saswatfinance.com
Address: 714 / 715 GoldCrest Business Park, LBS Road, Ghatkopar (W), Mumbai 400086

By using the Sales Officer Loan Assistance App, you agree to the terms of this privacy policy. Thank you for trusting us with your personal information.

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